Admitting Department
The Admitting Department provides a private setting where patients can meet with an admitting representative to review their demographic and insurance information as well as to discuss what the patient may expect during their hospital stay. In addition, the admitting representative will present hospital consent forms and all regulatory information that requires the patient’s signature.
The Outpatient Admitting Department is open Monday – Friday (5:30am – 6:00pm).
The Emergency Department Admitting is open 7 days a week, 24 hours a day.
For additional information, call 469.698.1000.
Your Personal Information
A hospital representative will ask you to complete and sign several forms. If you are unable to complete the forms, please choose a family member, next of kin or legal representative to help.
Hospital ID Bracelet
A hospital identification bracelet will be placed on your wrist when you arrive.
- Wear this bracelet at all times.
- The hospital ID bracelet with your name, date of birth and medical record number is our way of identifying you.
- Hospital staff should check your ID bracelet and ask you for 2 patient identifiers before giving you medications and before tests, treatments or procedures.
Your Room
You will be assigned to a room staffed by nurses and a professional health care team. A state of the art bed with a nurse call bell system is provided for optimal safety and comfort. Push the nurse call button if you need assistance. As a courtesy, personal care items will be provided for you when you arrive.
Introduction to Our Staff
Your professional health care team will introduce themselves to you.
- The staff in charge of your stay will write their names on the board in your room.
- Every worker at Texas Health Presbyterian Rockwall wears a badge that shows their picture and job title.
- Each staff member will state his or her name and the reason that they have come into your room.
For Your Safety
Be Involved in Your Care. To optimize results for a speedy recovery, play an active part in your health care.
Wash your Hands. Hand washing is the most important way to protect against infection in the hospital.